Direct ordering and operations for food businesses

Your brand, every order
One connected kitchen

Your branded ordering app, merchant portal and kitchen tools, hosted and maintained for you.

For takeaways, restaurants, cafes, meal-prep brands and delivery or collection kitchens.

Customer and staff tools Managed hosting and updates Payments through your Stripe account

The actual product

Your storefront
Your control

Your customer app and merchant portal, connected and managed.

Actual NibbleKit merchant dashboard with its navigation, trading overview and operational cards

Merchant dashboardYour business at a glance

Your menu,
in their hands

Actual NibbleKit customer menu showing pizza categories and meal cards

Customer appYour menu in their hands

Real NibbleKit screens · demonstration data.

Explore the actual customer app

The real journey
Right here

Pick a meal, try your options and explore checkout, or jump to any step.

Explore the merchant demo →

Take the demo with you

Get it on Google Play

Free Android demo · Available in the UK
Explore the platform. No real orders or payments.

Switching business starts a fresh cart.

Try the customer app

NibbleKit menu preview
Loading the app…

Choose any meal and options. Scroll inside the phone, just like the app.

Use sample details. No orders or payments are taken.

Features

Bring customers back. Keep service moving

Ordering, menu management and fulfilment in one place.

Make repeat ordering easy

Favourites, saved cart details and order history make it easy to come back.

Run live order operations

Keep kitchen, dispatch, collection and delivery teams working from the same orders.

Control the whole catalogue

Update meals, options, availability, allergens and prices from your merchant portal.

See how service is performing

See sales, order volumes, service times and delivery performance.

Advanced tools

Tools for your daily service

Catalogue assistance

Your menu.
Your actual tools.

Edit meals, options and images, with AI-assisted descriptions when you need them.

Actual NibbleKit meal editor with Generate Description, Refine, ingredients, meal options and image controls
Delivery and collection

Dispatch, without
the guesswork.

Assign drivers and plan routes from one deliveries workspace.

Actual NibbleKit deliveries screen with unassigned orders and Create Planned Route control
Kitchen operations

See what’s next.
Keep service moving.

Keep new, preparing and ready orders in view, with ticket printing for your kitchen.

Actual NibbleKit kitchen screen showing order queues, Print Ticket and Accept Order controls

Real demo screens. Tools and printing depend on your setup.

Straightforward pricing

Simple to start. Flexible as you grow.

No monthly platform subscription. Normal hosting, updates and launch support are included within the order fee.

Additional locations or custom work are scoped and agreed before launch.

5.5% of the final total for each successful NibbleKit order £299 one-off launch setup. Standard UK card processing included. Online card totals £5 minimum.

VAT applies where chargeable. Final commercial, setup and onboarding terms are agreed in writing before launch.

Your direct-order opportunity

Keep more of every
direct order.

Talk through your numbers →
Illustrative weekly fee saving£1,225.00

£5,000.00 in weekly order value

30% marketplace assumption£1,500.00
NibbleKit 5.5%£275.00

Compare order fees at the same order volume.

Illustration: weekly orders × average final order total × (30% − 5.5%). The 30% marketplace rate is a comparison assumption, not a claim about every provider or plan. £299 one-off launch setup and VAT are excluded. NibbleKit includes standard UK card processing; additional Stripe costs may apply. Delivery staffing, customer acquisition and other operating costs are excluded. This is a fee comparison, not a delivery service quote or a profit forecast.

Product FAQ

Your questions, answered

What is NibbleKit?

NibbleKit is a managed direct-ordering and operations platform for food businesses. It combines a branded customer app, secure checkout, merchant control and staff workflows without asking you to maintain a custom technology stack alone.

Who is NibbleKit for?

It is built for takeaways, restaurants, cafes, bakeries, dessert shops, meal-prep brands, and delivery or collection kitchens that want repeat customers to order direct instead of relying only on marketplaces, phone orders, or manual messages.

What can customers do in the app?

Customers can search and browse your catalogue, save favourites, retain cart details, order again from history and follow order progress. A live rollout is configured around your branding, menu, policies and ordering settings.

What can my team run from NibbleKit?

The merchant portal covers catalogue management, availability, delivery areas, discounts, customers, live orders and operational reporting. Dedicated kitchen, dispatch, collection and delivery workflows can keep fulfilment clear where configured.

What reporting is available?

Operational dashboards can show revenue, order volume, average order value, fulfilment time, service mix, delivery outcomes and discount performance. They are designed for day-to-day service insight rather than accounting or profit reporting.

Does NibbleKit replace Just Eat, Uber Eats or Deliveroo?

Not directly. Marketplace apps can still be useful for discovery. NibbleKit is designed for repeat direct ordering, so customers who already know your food can order through a channel you control.

How do payments work?

Customer card payments are securely processed through your own Stripe account. The standard UK card processing allowance of 1.5% + 20p is included within NibbleKit's 5.5% order fee. If Stripe charges more for a payment, such as for a premium, EEA or international card or currency conversion, only that extra Stripe cost remains yours. Stripe also retains processing costs when a payment is refunded and may charge separately for disputes, chargebacks and optional services.

How is pricing agreed?

The default offer has no monthly platform subscription: it is 5.5% of the final total for each successful NibbleKit order plus a £299 one-off launch setup, excluding VAT where chargeable. Standard UK card processing is included; Stripe costs above that standard allowance remain payable by the merchant. Card-order fees are deducted through Stripe, fulfilled cash-order fees are invoiced monthly and online card totals must be at least £5. The signed order form confirms scope, billing, support, term and any variation.

Can we add and update our own menu?

Yes. Your team can add and manage meals, options, images, allergens, ingredients, nutrition information and pricing from the merchant portal.

Does it support delivery, collection and later ordering?

Yes, where configured. NibbleKit supports delivery and collection, prep times, future service days, slots and capacity, delivery areas, handover codes and order-status updates. Availability depends on the launch configuration for your business.

What can I try in the demo?

You can browse seeded menus, place demo orders, save favourites, view order history and explore merchant tools including catalogue management, order handling, discounts, delivery settings and reporting. Use sample data only because demo workspaces may expire or be reset.

Talk to NibbleKit

Let’s talk about your business

Tell us what you need. We’ll help you decide whether NibbleKit fits.

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Product screen