Make repeat ordering easy
Customers can search, save favourites, keep basket details, order again from history and follow progress without starting from scratch.
Direct ordering and operations for food businesses
Your own ordering channel, built to bring customers back
NibbleKit gives takeaways, restaurants, meal prep brands and cafes a branded customer app plus the merchant tools to run menus, orders and fulfilment. Use marketplaces for discovery. Give repeat customers a direct route back to you.
Customer and staff tools
Managed hosting and updates
Payments through your Stripe account
Product preview
Today's menu
Fresh orders
Demo
Chicken Rice Power
Delivery and collection ready
Demo orders
128
Test checkout
Stripe
#2041
Chicken Rice Power
Preparing
#2040
Route stop 03
Out for delivery
#2039
Collection slot
Ready
Merchant workspace
Control menus, live orders, staff workflows, customers and reporting from one place.
The gap
Direct ordering should be an advantage — not another system to run
Marketplaces can be useful for discovery. A custom build is yours to maintain forever. NibbleKit gives repeat customers a branded direct channel without the heavy upkeep.
Marketplace apps
Useful reach, less ownership.
Useful for reaching new customers, with less control over the repeat-order relationship.
Custom app build
Full control, heavy upkeep.
Design, development, hosting and updates become your problem.
NibbleKit
Your branded channel, managed for you.
Modern ordering that feels good to use, backed by merchant tools and secure payment processing through Stripe.
The NibbleKit approach
One managed platform that keeps your brand front and centre
Get a direct ordering channel without the cost and upkeep of a custom build. You own the customer relationship, manage your own menus and orders, and receive secure card payments through your own Stripe payment-processing account.
Customer ordering
Merchant portal
Managed backend
Staff workflows
Delivery and collection
Dashboards and reports
NibbleKit
Managed direct ordering
Customer experience
Search, save, order again
A branded app with favourites, persistent basket details, order history and status updates.
Business control
Catalogue, offers, reporting
Manage products, availability, delivery areas, discounts, customers and operational performance.
Order operations
Kitchen to handover
Keep kitchen, dispatch, collection and delivery work clear with role-based tools where configured.
Managed platform
Hosted and maintained
Secure Stripe payments, managed backend, platform updates and guided launch setup.
7 days
Your private demo workspace
Try the customer journey, then step behind the counter and explore the merchant tools.
Browse and favourite
Order again and track
Explore merchant tools
Self-serve product demo
See the customer and merchant experience for yourself
Install NibbleKit on Android, create your private seven-day workspace and explore both sides of the platform. You do not need to book a call or wait for access.
01
Start your workspace
Install the app, create an account and choose a sample food-business setup.
02
Order like a customer
Search the menu, save favourites, place an order and follow its progress.
03
Run it like a merchant
Explore catalogue control, order handling, discounts, delivery settings and reporting.
Need iOS access or prefer a guided walkthrough? Tell us in the enquiry form below.
Features
Bring customers back, stay in control and keep service moving
NibbleKit goes beyond checkout. It connects the repeat-order experience customers want with the catalogue, reporting and kitchen-to-handover tools your team needs every day.
Run live order operations
Keep kitchen, dispatch, collection and delivery work clear with role-based queues, issue handling, handover checks and driver tools where configured.
Control the whole catalogue
Manage meals, bundles, options, images, availability, ingredients, allergens, nutrition, delivery areas and discounts from the merchant portal.
See how service is performing
Track revenue, order volume, average order value, fulfilment time, service mix, delivery outcomes and discount performance.
Advanced tools
Go beyond basic online ordering
Use optional tools for richer catalogue content, planned delivery work and print-ready kitchen or meal-prep labels.
Catalogue assistance
Prepare clearer, image-led menu items
AI-assisted tools can help draft meal descriptions, refine copy and clean up food images with background removal and cropping where enabled. You stay responsible for checking every detail before publishing.
AI descriptions
Nutrition fields
Image cleanup
Delivery and collection
Coordinate delivery and collection work
Manage delivery settings, driver assignment, planned routes and handover information where configured, with customer updates keeping everyone clear.
Planned delivery work
Where configured
4 stops scheduled
Handover codes ready
Kitchen operations
Built for prep-heavy food businesses, not just checkout
Prepare print-ready labels or tickets with allergens, macros, prep dates and heating notes where enabled, while keeping meals image-led for customers.
Print-ready labels and tickets
Printing depends on device, format and launch configuration.
Also included
Built for the details around every order
NibbleKit covers the operational details around every order, not just the menu and checkout.
Customer confidence
Address lookup, phone validation, persistent basket details, order history, status updates and handover codes.
A clearer journey before, during and after checkoutCommercial control
Targeted discounts, ordering availability, delivery settings, branded receipts, customer records and dashboard views.
More control over offers, service areas and performancePayments
Secure payment processing through your own Stripe account, with mobile-wallet support and merchant refund tools where configured.
Payment availability depends on platform and merchant setupManaged platform
Hosting, backend services and platform updates are managed as part of the service, with launch configuration agreed with you.
Less technology upkeep for your teamWho it is for
Built for food brands that want their own direct channel
NibbleKit is suited to operators who already have customers, a local following, a repeat ordering model or a plan to build one without relying entirely on third-party marketplaces.
Meal prep brands
Takeaways
Cafes
Production kitchens
Food delivery teams
Collection-first businesses
Straightforward pricing
Simple to start. Flexible as you grow.
Start without a monthly platform subscription. Your customer app, merchant portal, managed backend, updates and launch support come together in one service.
Running higher order volumes, multiple locations or a more involved rollout? We will agree volume pricing and scope with you before launch.
3.5%
of orders processed through NibbleKit
£299 one-off launch setup. Stripe processing fees are separate.
Prices exclude VAT. Final commercial, setup and onboarding terms are agreed in writing before launch.
Product FAQ
What NibbleKit is, who it is for and how it works
Answers about the platform, the demo, direct ordering, payments, launch and pricing.
What is NibbleKit?
NibbleKit is a managed direct-ordering and operations platform for food businesses. It combines a branded customer app, secure checkout, merchant control and staff workflows without asking you to maintain a custom technology stack alone.
Who is NibbleKit for?
It is built for takeaways, restaurants, cafes, bakeries, dessert shops, meal-prep brands, and delivery or collection kitchens that want repeat customers to order direct instead of relying only on marketplaces, phone orders, or manual messages.
What can customers do in the app?
Customers can search and browse your catalogue, save favourites, retain basket details, order again from history and follow order progress. A live rollout is configured around your branding, menu, policies and ordering settings.
What can my team run from NibbleKit?
The merchant portal covers catalogue management, availability, delivery areas, discounts, customers, live orders and operational reporting. Dedicated kitchen, dispatch, collection and delivery workflows can keep fulfilment clear where configured.
What reporting is available?
Operational dashboards can show revenue, order volume, average order value, fulfilment time, service mix, delivery outcomes and discount performance. They are designed for day-to-day service insight rather than accounting or profit reporting.
Does NibbleKit replace Just Eat, Uber Eats or Deliveroo?
Not directly. Marketplace apps can still be useful for discovery. NibbleKit is designed for repeat direct ordering, so customers who already know your food can order through a channel you control.
How do payments work?
Customer card payments are securely processed through Stripe using your own payment-processing account. Stripe processing fees, refunds, and chargebacks are separate from any NibbleKit platform fee.
How is pricing agreed?
The entry offer has no monthly platform subscription: it is 3.5% of orders processed through NibbleKit plus a £299 one-off launch setup, excluding VAT and Stripe processing. Higher-volume, multi-location and more involved rollouts are scoped and agreed before launch.
Can we add and update our own menu?
Yes. Your team can add and manage meals, options, images, allergens, ingredients, nutrition information and pricing from the merchant portal.
Does it support delivery, collection and later ordering?
Yes, where configured. NibbleKit supports delivery and collection, prep times, future service days, slots and capacity, delivery areas, handover codes and order-status updates. Availability depends on the launch configuration for your business.
What can I try in the demo?
You can browse seeded menus, place demo orders, save favourites, view order history and explore merchant tools including catalogue management, order handling, discounts, delivery settings and reporting. Use sample data only because demo workspaces may expire or be reset.
Talk to NibbleKit
Tell us what you want direct ordering to improve
Share a few details and we will come back with the most useful next step—an answer on fit, a guided demo or a clear rollout conversation.
An honest fit check for your customer and operational needs
A clear view of launch scope and what your team would manage
No need to book a call before trying the self-serve demo
We use these details only to respond to your NibbleKit enquiry.